Get the lowdown on shipping...
Your order is very important to us. You can track your order below, but please take time to read this information carefully.
Most of our products are being shipped free, however on promotional items, we may collect shipping fee to cover the cost to make sure they arrive on-time while maintaining it at a very low price.
Due to VERY high demand we often fulfill orders from our overseas fulfillment center. Shipping can therefore take between 2-7 weeks (depending on your location). Additionally, we have a 24-hour processing time after the order is placed with us to allow any changes on the order our customer will request, while the order is being prepared. After this, the orders are shipped to the customer's address.
Most orders arrive within 3 weeks.
|We send items in multiple packages to speed up delivery times. Therefore don't be worried if not all your items have arrived. These items will arrive in another package.|
|While we ship out all of our orders in pristine condition, sometimes they can get lost/damaged during the journey. If this happens, we will send you a replacement item completely free of charge. Just contact our support team.|
|2-3 Weeks||3-4 Weeks|
|2-5 Weeks||2-3 Weeks|
A few other things to consider...
Replacements are sent up to 7 days after receiving your damaged.
If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may take a while to process your items which can increase the shipping time. They may also decide to hold your items at the border temporarily, often without explanation. Note: Canada's customs department takes a particularly long time to resolve these holds, but this is relatively rare.
If for some reason your order is never released by customs, we'll send you a free replacement!